Hey gang,
I know it's been a while since I've written, but there's something that needs to be addressed. There has been a situation as of late that has drawn all of our attention. And it has drawn ALL of OUR attention. Not because we find it interesting or pertinent. But because people keep posting about it. Over and over again. Yes. We've all seen the videos. Yes. We know who this guy is. If we haven't commented there's probably a reason for it. Okay?
But there's a lesson to be found here. A couple, actually. In my decade as an online film critic, I've dealt with my fair share of trolls. Hell, trolls have been the least of my problems. Some guy with a youtube account is nothing compared to some of the shit I've had to stare down in my time. Angry studio heads, screaming directors, shyster publicity folks -- I've even had a few run ins with DAILYKOS. There are a few rules to dealing with guys like this; simple rules that are easy to learn if not slightly difficult to master. They are as follows:
1) DO NOT FEED THE TROLLS. You do not feed trolls - you starve them to death. A troll wants nothing more than attention, someone to listen to them because odds are no one in their real life does. They giggle at the idea of people getting mad and they rejoice in someone tangling with them. If you feed them, like a cat they will keep coming back at the same time every day waiting for more. You cannot win in a direct fight with a troll. Why?
2) No one ever wins an internet fight.

I have this printed out and hanging above my monitor. Why? For when things like this happen. I get ready to fire off a scathing response, look up, see that smiling face and remember rule number 1. You can go round and round all you want, but that's exactly what a troll wants: your attention.
3) The internet is like prison. Treat it as such and you'll be okay. Never make eye contact. Simple enough rule, right? It doesn't matter what the guy behind you says or does, if you don't make eye contact, they can't tell if you've been affected or not. The other night when the first video was posted, I shrugged it off and said "Well, as long as no one writes about this, we'll all be okay." The Leon posted about it. Guess what? Now you guys have been posting this endless screed on my page and subjecting me to it. Thanks. From the bottom of my heart.
4) Know your rights, but even better, know your Terms of Service. There is a common misconception that the 1st Ammendment protects you and allows you to say whatever the hell you want, whenever you want. This is actually not true. A close examination of the Bill Of Rights showcases an important first five words: CONGRESS SHALL MAKE NO LAW. You want to test this, go up to a cop and swear at him. Threaten to kick his ass. Odds are, depending on what state you're in, you're going to be arrested. Try threatening the president online...see how much the Bill of Rights protects you then. These rights are general, sweeping but not all inclusive.
Your freedom of speech does not extend to anywhere you are. If you swear or speak loudly in a restaurant, they have every right to kick you out. If you start talking politics in a store, they can throw your ass out. Start talking about the genius of NO COUNTRY FOR OLD MEN in my house...and I can kick you out. Same goes for server space. The owner of a server is responsible for whatever is stored on it and can delete whatever they please. Youtube has an extensive Terms of Service contract that most of you skipped through and clicked agree. If you read it, however, you will find that it is against youtube policy for you to use people's image, name or personal information without permission. If that person files a complaint, you have 48 hours to remove or amend the offending information or you will have your account terminated.
Those of you who flagged videos for us? Thank you. Now don't ever, ever do that again. You have potentially muddled issues with youtube. Read the ToS of any site you are having issues with. If and when a troll crosses the line, quickly and quietly deal with it without breaking any rules yourself. Nothing will anger a troll more than this...but there is little or nothing they can really do about it. Right now our Troll du Jour is claiming that he will take down the video as an "olive branch" if someone apologizes. The truth is he's taking it down or modifying it anyway. If he doesn't, he loses his precious youtube account.
Something tells me he's not going to allow that. He's having too much fun at your expense right now.
5) Don't poke the loony. This point cannot be stressed enough and while an offshoot of rule number 3, really needs to be hammered home. The situation we have here is one in which some of the guys humiliated a youtube user in a cruel display of mockery. I know, I know:
if you post something on the internet, you should expect to be mocked. That doesn't make it right. That certainly doesn't excuse you when you do it. And it doesn't wipe you of blame when your buddies get dragged into it. Sure I've seen the guy's videos when you've posted them in the past. I watch a minute or two, find nothing worth watching the rest of and delete them, going merrily on my way. Really, why make fun of the guy? Why troll him because I don't like what he has to say or think that he sounds like an idiot saying it? I understand the guys find that kind of thing funny, but I don't. Especially when my inbox and comment wall fill up with shit I don't care about.
So the long and the short of it? Leave this guy alone. And if for some inexplicable reason you can't, don't post it on my board or send it to me.
I. Don't. Care. Some of you have really let me down this week. By egging this guy on, by calling him a retard, flaming and stalking him, you've had him call me out. Not you. Thanks for that. From the bottom of my heart. Remember, when you go on other boards and speak for Spill...in the eyes of onlookers you are speaking for Spill. Remember that. Just as this guy has made his Talkback friends look bad, imagine what some of you have done for us.
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